kindle paperwhite frozen touchscreen @ 877-855-0855 IReadebooks

 

A Kindle might freeze for numerous reasons, just like any device with a hard drive. Luckily, acting a reboot of your Amazon Kindle is something any owner can attain in just a matter of minutes, and will likely resolve the problem. To avoid future freezes, always keep away your Kindle from running very low on battery. and stay evaluated of new software updates, meaningfully if they relate to resolving a known bug.

 

Troubleshoot Your Kindle Paperwhite Frozen Screen

For a full forty sec, press and hold, or slide and hold, the Power button. Even once the screen goes blank, continue to hold for 40 seconds, and then let go. Press or slide the power button to restart if the device doesn’t start up again on its own.

If the screen remains impassive, pullout your device using the USB wire or power adapter. I suggest charging Fire tablets with an Amazon power adapter. Let the device charge for 30 min, unplug it, and then try to restart again.

 

Freeze issues and Solutions for Your Kindle Paperwhite

As with most of the technology, you may, at times, experience freezing or slow response on your Kindle Paperwhite. Most often, the solution is easy. Try the following steps if your Kindle freezes upon you.

An e-book won’t open or stops responding

If your Kindle Fire Paperwhite freezes or starts behaving strangely when you’re reading a particular e-book or other content, try a menu restart and then, if necessary, a hard restart.

If those solutions don’t work, the file might be corrupted. If that is the case, remove the item to see whether that solves the problem. Remember, if you bought the book from Amazon, it will be stored in the Cloud and you can download it to your device. If the book came from another source, be sure you have a backup before removing it.

Remove the item from your Kindle Paperwhite by following below-mention steps:

 From the Home screen, tap and hold down on the item.

A pop-up menu appears, with several options.

Tap the Remove from Device option or the Erase This Sample option (for samples).

The e-book or sample is removed from Kindle Paperwhite.

Restart your Amazon Kindle Fire Paperwhite by pressing and holding the power button for 45 sec (7-15 seconds for a second-generation Kindle Paperwhite).

What to Do When a Kindle Freezes

 

The Amazon Kindle is one of the most famous eBook reader devices on the market, with Amazon claiming the device to be its top-selling product as well. Unluckily, at times the device may freeze and become unresponsive during use. Amazon included a method to reset the Kindle fire device in cases when it is locked up and unlikely to recover.

 Restart Kindle Paperwhite (5th Generation), and any Kindle e-reader model 6th generation or newer:

Press and hold the Power button for 7 seconds until the Power dialog box seems.

Tap Restart.

Note: If the Power dialog box doesn’t appear, press and hold the power button for a full 40 sec to restart your Kindle.

 

Kindle Touch (4th Generation), and Kindle (5th Generation):

Press and hold the Power button for a full forty seconds. After the first 6 to 8 sec, the screen will go blank, which is normal. Continue holding the Power button.

After 40 sec, release the Power button.

The charge indicator light will activate after a few moments.

CAUSES OF KINDLE FREEZES:-

Amazon Kindle Fire normally freezes because the processor load becomes more than the device’s limited memory.

Most commonly this has happened during periods of high use or when trying to access websites using the Kindle’s wireless capabilities.

If the Kindle Frozen occurs during a time when it is not being used it may be because of reduced power to the processor due to the Kindle’s battery is low or outdated.

Download in progress.

Previous software version.

STEPS TO REPAIR FROZEN KINDLE SCREEN:

Check the battery. Ensure that your kindle still has at least 30% battery. This is to ensure that the device will start during the reset. Also, if your Kindle Paperwhite needs update, make sure that your device won’t suddenly off due to a absence of power.

Hold the power button. Most posts would probably tell you to hold the power button for a certain amount of time. Well, it really doesn’t matter. Just hold the power button.

Press Reset. When you press reset, your Kindle Paperwhite will turn off and then boot up once more i.e. reset.

Wait. After the reset is done, your device is perfect to restart!

Profit! Restart Your Kindle Paperwhite

If the screen on Kindle Paperwhite has become frozen or you’re having a issue in download books, you’ll be able to usually keep a copy and successively by restart your device.

Fix Kindle Paperwhite Gets Frozen "+1-877-855-0855" Amazon Kindle Support Number

 Source: https://www.ireadebooks.com/blogs/freeze-problems-and-solutions-for-your-kindle-paperwhite.html

Just like most technologies, we might, at times, experience slow or freezing response on our Kindle Paperwhite. Most of the time, the solution might be very simple. If your Kindle freezes up on you, you may try these following steps.

An E-Book Won’t Open or Stops Responding

If you’re Kindle Paperwhite, while you’re reading a particular e-book or other content, stops working or starts behaving strangely, try doing a menu restart and if necessary, a hard restart might also solve the problem.

If these solutions don’t work, chances might be there that the file may be corrupted. If this is the situation, you can try and remove or delete the item to check whether that resolves the issue or not. You can note that if you have bought the book from Amazon, it can be redownloaded very easily to your device, as it will be present in the Cloud as backup. Just in case you have got the book from another source, make sure that before removing or deleting it you have a backup.

By using the following steps remove the items from your Kindle Paperwhite:

• Tap and hold down on the item from the Home screen.
• A pop-up menu will appear, with various options.
• Tap the Delete the Sample option (for samples) or Remove from Device option.
• The e-book or the sample will be deleted from your Kindle Paperwhite.
• For 40- 45 seconds by holding and pressing the power button you can restart you’re Kindle Paperwhite (you can do the same for 7-15 seconds for a second-generation Kindle Paperwhite).

Try and read the other content to see whether the issues have cleared up or not. By choosing it from the Cloud on your Home screen you can again download the e-book from Amazon, or you can upload it onto your device from your computer.

If the device gets stuck or is working very slowly
If your Kindle Paperwhite stops working at its usual speed (works extremely slow) or gets stuck,
you can usually solve the problem by doing a hard restart or a menu restart.

If your Kindle Paperwhite Won't Restart:

• Tap Menu→Settings.
• Tap Menu→Restart.

(Restart will be the third item on the drop-down menu that will appear.) The start-up screen will be displayed on your Kindle and also a progress bar. After a few minutes, the device will restart itself and show the Home screen.

Fix Kindle Paperwhite Frozen Problem With Restart Your Kindle device:

For 40-45 seconds you may press and hold the power button (you can do the same for 7-15 seconds for a 2nd generation Kindle Paperwhite).

The screen will go blank.

Again try pressing the power button — just a normal press will do, as if you are putting your Kindle Paperwhite out of the sleep mode.

The start-up screen will appear with the official logo i.e. a shade of a child reading under a tree. In a few moments, the restart process will started by the device and will show a progress bar. Once that restart is done, you will see the Home screen.

If the above mentioned steps doesn’t help you much then the best option is to get in touch with the Kindle customer service or call them at Kindle technical support number. The customer support is 24*7 available and will assist you with instant solution to the Kindle issues.